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Publication Name / Title: Ergonomic Implementation: Making Call Centers More Productive |
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Description and details:
Business professionals spend many hours on the phone each day, whether collaborating with coworkers and partners or interacting with customers and suppliers. Call-center workers literally spend all day on the phone. But despite the long hours, many of these professionals use the equivalent of a $10 cordless screwdriver when they should be using professional-grade DeWalt power tool. Employees are the most expensive asset in any company, and making them more productive is key to delivering business value.
Learn how ShoreTel's ShorePhone creates real business value with easy to use features and a comfortable design.
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Ergonomic Implementation: Making Call Centers More Productive |
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